Browser Support
How to order an item?
A: You can first browse our website to understand the products. When you see a satisfactory product, you can order directly on our website. You can also contact our customer service staff to place an order.
I see your products through the website and feel good, but I don't go online very often, can you send me some pictures and introductions of your products?
A: Our website will occasionally send emails of product information to members. If you are not currently our member, you can register directly on our website, which is very convenient.
Can you tell me the reason for shopping here?
A: We are a website with long-term retail business experience;
We will bring you high-quality products and more favorable prices;
A variety of payment methods, fast delivery nationwide;
Humanized return and exchange matters;
Thoughtful loyalty points program;
All products are in original factory packaging;
I absolutely love all your products. I bought a lot, but why are some out of stock? Will it be set?
A: Due to the large amount of purchases made by customers on this website, items may be out of stock at any time. You can order products through the "Arrival Notification" button on the website or directly contact our website customer service to make an appointment.
Are all products available for purchase on the website?
A: All products currently found on the website can be ordered, but we can only confirm with you if the warehouse has stock. Some popular products can also be reserved through our website. We will notify you of your order immediately by phone or email when the goods arrive.
Why be a member?
A: Only registered users can order online and enjoy preferential prices.
Only registered users can log in to the "Member Center", use more member shopping functions, and manage their own information.
Only registered users can leave messages to other registered friends online.
Only registered users can get the gift from us.
What should I do if I forget my password?
A: To protect our customers, we cannot see your password. When you forget your password, please log in to the registration page, click "Forgot Password", the system will automatically inform you of your password by email, and you can log in to the "Member Center" to change your password to protect your interests.
